Our Process - Tried-and-True Methods

Our process is what differentiates Neutrino and is what allows us to continually over-deliver on our promise of world-class support and superior results.
  • Our Process

Our Process.

We bring together seasoned IT executives and battle-tested computer support personnel, provide them with the right resources for the job, immerse them in a collaborative and dynamic culture, and push them to their limits. We also provide plenty of caffeine.

Our approach to technology is what helps us stand apart. It has been honed and refined through years of continual improvement and hundreds of successful client relationships. While our process is uniform—we follow well-documented procedures and guidelines for implementing technology solutions which were born from countless successful client engagements—the output of our labor is always unique and always exceptional. As unique and exceptional as each of our clients and their goals. So just what is the Neutrino way?

Q and A.

Whether different industries, different financial concerns, different personalities, we understand that no two businesses are the same; each have their own concerns regarding technology. Our approach when speaking with a new client is simple—we are here to answer any and all questions they may have in order to provide them with the information they need to make an informed decision. We do not preach and we do not push. We'll take the next step together only when you're ready and comfortable.

Examine.

You've spent a long time and many dollars building out your technology infrastructure. We look at how to leverage your current investment as well as how to supplement your capabilities to achieve your desired results. We start this phase of the process with a thorough investigation into the various components of your infrastructure. How do we do it? With a whole lot of elbow grease (and a few automated tools). Our goal is quite simple: to gain as much information as possible about your organization's technical abilities with no disruption to your users or business operations. With infinite information comes infinite possibility.

Understand.

We look to understand your business goals not just today, but next month, next year and beyond. Then we look at how technology can help you achieve those goals. After all, we're not in the business of selling technology. We sell business results. We use technology as the tool for change.

Align.

We mix decades of combined technical experience with a strong dose of business sense, a deluge of vision, and a handful of ingenuity.

In reality, we practice a very stringent process designed around making sure a client's technical abilities are aligned with the unique business goals of their company. We draw on our team of network engineers, business strategists, and street-tested support technicians to devise a solution that is economical, proven, and dependable. We make technology work for our clients. Not the other way around.

Visualize and Communicate.

We know that most likely, technology is not your core business. That is why we present a strategy that is easy to understand, easy to measure the results of, and is rooted in the realities of your business challenges and goals. And we continue to relay information to you in an easily understandable method throughout the course of our relationship.

Deliver.

We believe the success of a project comes down to owning that project from start to finish and never cutting corners. Ultimately, we believe Neutrino alone is responsible for the success or failure of any strategic technical initiative undertaken by a client. After all, that is why our clients turn to us—for advice, support, and at the end of the day, to get the job done. You can rest assured that we have the depth of knowledge and expertise in-house, as well as a host of close-knit partners, to implement any and all solutions.

Repeat.

Every client engagement is an opportunity to learn from what we've accomplished as well as a platform for bettering our methods. We never rest on our laurels. Instead we treat each interaction as a way to continually evolve in our quest to wow all those who we serve. That is why we have invested so many resources in continually monitoring the lifeblood of our organization—our clients' satisfaction.

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Neutrino Networks, Inc.

tel. 310-556-4435   •   fax. 310-556-0205   •   Send us an Email

1925 Century Park East., Suite 260  •  Los Angeles, CA 90067

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